Every room has a different policy set to it .
- A non-refundable policy means that a fee will apply if you decide to cancel or make changes to your booking. This fee is mentioned in the room conditions and in your confirmation.
- Free cancellation means you can change or cancel your booking free of fees or within a booking window, if done within time period set. This is written in the room conditions and in your confirmation (for example “Cancel up to x days” or “Cancel before dd/mm/yy hh:mm”).